Customer Support | Quality Assurance, Technical Support, After-Sales Services, Maintenance Services

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Common problem

Q：What should I pay attention to when using the automatic adjusting arm?

A： When using the automatic adjustment arm, you need to regularly check its appearance and fasteners to ensure that there is no obvious damage or looseness. In addition, keep the parts clean to avoid dirt and corrosion accumulation in the key parts of the adjustment arm to ensure its normal function.

Q：What should you pay attention to when using vehicle shock absorbers?

A： The following points should be noted when using vehicle shock absorbers:
1. Check the appearance and working condition of the shock absorber regularly to ensure there is no oil leakage, damage or wear.
2. When encountering abnormal noise or poor shock absorption effect, maintenance or replacement should be carried out in time.
3. When installing, make sure the model and specification of the shock absorber match the vehicle to avoid affecting the shock absorption effect.
4. Follow the vehicle manufacturer's maintenance recommendations and cycles to avoid damage to the shock absorber caused by corrosive substances in the operating environment.

Q：When using the clutch plate, how should it be maintained?

A： Regularly check the wear of the clutch plate and the condition of the hub and spline shaft to ensure that there is no abnormal wear or cracks. In addition, the mechanical parts related to the clutch plate should be lubricated regularly to keep them in good working condition. At the same time, when doing vehicle maintenance, it is recommended to check the clutch hydraulic system to ensure that it is working properly.

Q：What are the storage conditions and precautions for oil seals?

A： Oil seals should be stored in a cool, dry, well-ventilated environment, away from direct sunlight and high temperature and humidity. When storing, the oil seals should be placed flat, avoid heavy pressure or folding to prevent deformation. In addition, keep away from chemical solvents or corrosive substances to prevent the oil seal material from being corroded or aged.

Q：The engine's heat dissipation effect is not ideal during operation. What may be the reason?

A： There may be many reasons for poor engine cooling, including cooling system blockage, insufficient or poor quality coolant, and water pump or radiator failure. For the cylinder block, ensure that the cooling water jacket around it is not blocked and the cooling water can flow smoothly. At the same time, choosing a cylinder block product with good heat dissipation performance is also an important factor in ensuring stable engine temperature control.

1. Product quality assurance: All products undergo strict quality testing to ensure compliance with international standards.
2. User privacy protection: We strictly protect user personal information in accordance with the law and will never disclose it without authorization.
3. Return and Exchange Policy: Products that meet the return and exchange conditions can be returned or exchanged within 30 days after receiving the goods.
4. After-sales service: Provide professional after-sales support to ensure that customer problems are solved in a timely manner.
5. Legal Compliance Statement: We strictly abide by various laws and regulations to ensure that transactions are legal and compliant.
6. Amendment and update of terms: Our company reserves the right to revise and update the terms according to actual circumstances and will notify customers in a timely manner after the update.
7. Dispute Resolution: All disputes will be resolved through friendly negotiation or legal means to ensure the legitimate rights and interests of customers.

Terms and Conditions

Technical Support

1. The company provides a full range of product development and optimization services to ensure product quality and technological leadership.
2. Pre-sales consulting services, providing customers with professional product selection suggestions and solutions.
3. Provide customers with complete installation and debugging services to ensure the normal operation of the products.
4. Provide comprehensive operation training to help customers quickly master how to use the product.
5. Real-time online and telephone technical support to promptly resolve customer issues.
6. Provide regular maintenance and overhaul services to extend product life.
7. Quick response maintenance service to ensure that customer production is not affected.
8. Provide product upgrade services to meet customers' changing needs.
9. Professional after-sales service team to ensure customer satisfaction.

1. Product Warranty: Our company provides warranty service for all products sold, and free repair or replacement can be carried out during the warranty period.
2. Technical support: A professional technical team provides 24-hour online technical support and consulting services to resolve customer concerns.
3. Logistics support: Provide fast and safe logistics services to ensure that products reach customers in a timely manner.
4. Return and exchange service: If there are any quality problems with the product, we will provide return and exchange service to protect the rights and interests of customers.
5. After-sales follow-up: Conduct regular after-sales follow-up visits, listen to customer feedback, and continuously improve service quality.

After-sales service

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Maintenance service

1. Provide professional maintenance services for a full range of heavy trucks, light trucks, buses and construction machinery parts.
2. We have more than 100 brands of accessories to ensure efficient operation of all types of vehicles.
3. Relying on a large warehouse of 6,000 square meters, we can supply regular and professional accessories in time to reduce the waiting time for maintenance.
4. Have an experienced technical team to provide fast and reliable maintenance solutions.
5. Covering multiple international markets such as Russia and Algeria, ensuring global after-sales service.
6. Ensure high standards of accessories and repair services through strict quality control system.
7. Provide customized maintenance solutions to meet the special needs of different customers.

Address: 50 meters north of the intersection of Zhangliu Road and Jieying Road, Zhangdian District, Zibo City, Shandong Province

Email: [email protected]

Mobile: +86-18450293763

Tel: +86-533-5200193

Contact: Ms.Kang

Please Feel Free To Leave Your Needs Here, A Competitive Quotation Will Be Provided According To Your Requirement.